Shipping Policy

Last Updated: January 2026

🌍 Shipping Coverage

Primary Country: India 🇮🇳

Policy URL: https://vastusuci.com/shipping-policy.html

Compliance: Indian Postal Service, Private Courier Guidelines

📦 Shipping Overview

This Shipping Policy describes how VASTUSUCI ("we", "us", or "our") processes and ships orders placed through https://vastusuci.com.

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Processing Time

Orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed after business hours may be processed on the next business day.

🚚

Delivery Time

Domestic: 3-7 business days
International: 7-21 business days depending on destination and customs

📍

Shipping Destinations

We ship to domestic and selected international locations. Available destinations are displayed during checkout.

💰 Shipping Charges

  • Calculation: Shipping charges are calculated at checkout based on order weight, destination, and selected shipping method
  • Free Shipping: Promotional free shipping may apply to eligible orders as displayed during checkout
  • Bulk Orders: Special shipping rates available for government and institutional bulk orders
  • Express Shipping: Available for urgent orders with additional charges

📦 Shipment Tracking

📧 Email Notifications

Once your order has shipped, tracking information will be provided via email when available.

🔍 Online Tracking

Track your Indian flag order in real-time through our website or carrier's tracking portal.

🌐 Customs, Duties, and Taxes

  • International Orders: May be subject to customs duties, taxes, or import fees
  • Customer Responsibility: These charges are the responsibility of the customer unless otherwise stated
  • Customs Clearance: Delays may occur during customs inspections
  • Documentation: We provide all necessary shipping documentation for customs

⚠️ Important Shipping Notes

Delivery Delays:

  • Delivery times are estimates and may be affected by external factors
  • Weather conditions, carrier delays, or customs inspections may cause delays
  • Peak season (Independence Day, Republic Day) may experience higher volumes
  • We are not responsible for delays caused by third-party carriers

📋 Lost or Damaged Shipments

Protection & Support:

  • If your order is lost or arrives damaged, contact us within 7 days
  • Provide order number, tracking information, and photos of damage
  • We will work with the carrier to resolve the issue promptly
  • Replacement or refund will be processed after investigation

🎊 Special Independence Day Shipping

Orders placed between January 1, 2026 and January 21, 2026:

  • Priority processing for festival requirements
  • Expedited shipping options available
  • Guaranteed delivery before Republic Day (with expedited option)
  • Extended customer support during peak season

📞 Contact Us for Shipping Inquiries

📧 Customer Support

Email: support@vastusuci.com

Response Time: Within 24 hours

📱 WhatsApp Support

WhatsApp: +91 8171844664

Available: 9 AM - 6 PM IST

☎️ Phone Support

Phone: +91 9555844664

Business Hours: Monday-Saturday