Terms and Conditions

Last Updated: January 3, 2026

📜 Agreement Overview

Effective Date: January 1, 2026

Website: https://vastusuci.com

Governed By: Laws of India

👋 Welcome to Vastusuci

These Terms and Conditions ("Terms") govern your access to and use of the Vastusuci website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Important Notice

Vastusuci specializes in manufacturing and supplying Indian National Flags in compliance with the Flag Code of India 2002 and Bureau of Indian Standards (BIS) specifications. All purchases and usage must comply with Indian national flag guidelines.

👤 User Accounts & Responsibilities

✅

Eligibility

You must be 18 years or older to place orders. For institutional orders, authorized representatives must have proper documentation.

🔐

Account Security

You are responsible for maintaining the confidentiality of your account and all activities under your account.

📝

Accurate Information

Provide accurate and complete information during registration and order placement. False information may result in order cancellation.

đŸ‡ŽđŸ‡ŗ Product Terms & Flag Code Compliance

📋 Product Specifications

  • BIS Certification: All flags are manufactured as per IS:1 specifications
  • Quality Standards: Premium polyester, satin, and khadi fabrics meeting Indian standards
  • Size Accuracy: Standard sizes (20x30 inch, etc.) with minor tolerances as per BIS guidelines
  • Color Standards: Pantone-matched saffron, white, green, and navy blue colors

âš–ī¸ Flag Code Compliance

Buyer Responsibilities

  • Proper Display: Flags must be displayed as per Flag Code of India 2002
  • Respectful Use: Never use flags for commercial advertising or inappropriate purposes
  • Disposal: Damaged flags must be disposed of respectfully (preferably by burning)
  • Hoisting Guidelines: Follow government guidelines for official hoisting ceremonies
  • Legal Compliance: Vastusuci is not liable for misuse or improper display by buyers

🛒 Ordering & Pricing Terms

💰

Pricing

All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Prices subject to change without notice.

✅

Order Acceptance

We reserve the right to accept or reject any order at our discretion. Confirmation email constitutes order acceptance.

đŸ“Ļ

Bulk Orders

Government and institutional bulk orders require advance notice and may have special terms. Contact for quotations.

đŸ’ŗ Payment Terms

  • Payment Methods: Credit/debit cards, net banking, UPI, wallets, and COD (select areas)
  • Payment Security: All transactions processed through secure payment gateways
  • Invoice Generation: GST invoices provided for all B2B and eligible transactions
  • Payment Failures: Orders automatically cancelled if payment fails after 48 hours

🚚 Delivery & Shipping Terms

📍 Delivery Locations

We deliver across India and selected international locations. Delivery charges apply based on location and order value.

⏰ Delivery Timeline

Estimated delivery times are indicative. Delays due to natural disasters, civil unrest, or carrier issues are beyond our control.

đŸ“Ļ Delivery Responsibilities

  • Inspection: Inspect products immediately upon delivery. Report damages within 24 hours
  • Delivery Attempts: Courier will attempt delivery 2-3 times. Unclaimed packages returned to warehouse
  • Address Accuracy: Incorrect addresses may result in return-to-origin charges
  • Signature Required: High-value orders may require signature confirmation

ÂŠī¸ Intellectual Property Rights

Our Rights

  • Website Content: All content, logos, designs, and images are owned by Vastusuci
  • Trademarks: "Vastusuci" and our logo are registered trademarks
  • Product Images: Product photographs and descriptions are copyrighted
  • Reproduction: No content may be copied without written permission

National Emblems

  • Indian Flag Design: The Tricolor design is a national symbol, not our property
  • Usage Rights: Buyers receive physical flags, not rights to reproduce designs
  • Ashoka Chakra: The emblem is protected under government regulations
  • Commercial Use: Flag design cannot be used for commercial branding without permits

âš ī¸ Limitation of Liability

đŸ›Ąī¸ Disclaimer of Warranties

  • Product Quality: We ensure BIS compliance but do not guarantee absolute perfection
  • Website Availability: We do not guarantee uninterrupted website access
  • Third-Party Services: Not liable for payment gateway or courier partner failures
  • Information Accuracy: While we strive for accuracy, product descriptions may have errors

đŸ’ŧ Liability Limitations

  • Maximum Liability: Limited to the purchase price of the product
  • Indirect Damages: Not liable for indirect, incidental, or consequential damages
  • Business Loss: Not responsible for loss of profits or business opportunities
  • Misuse Consequences: Not liable for improper flag usage or Flag Code violations by buyers

đŸšĢ Prohibited Activities

Users are prohibited from:

  • Fraudulent Activities: Using stolen payment methods or false identities
  • Website Misuse: Attempting to hack, scrape, or disrupt website operations
  • Resale Violations: Reselling flags with false claims about quality or origin
  • Flag Code Violations: Using flags for inappropriate or disrespectful purposes
  • Bulk Ordering Abuse: Placing bulk orders without intention to pay or accept
  • Review Manipulation: Posting fake reviews or ratings

🔚 Termination of Services

By Vastusuci

We reserve the right to suspend or terminate accounts for violations of these Terms, fraudulent activities, or misuse of services.

By User

Users may discontinue using our services at any time. Pending orders will be completed as per existing terms.

âš–ī¸ Governing Law & Dispute Resolution

đŸ›ī¸ Jurisdiction

  • Governing Law: These Terms are governed by the laws of India
  • Court Jurisdiction: Courts of Muzaffarnagar, India have exclusive jurisdiction
  • Language: English version of Terms prevails in case of conflicts with translations
  • Compliance: Subject to Flag Code of India 2002, Consumer Protection Act 2019, and IT Act 2000

🤝 Dispute Resolution

  • Amicable Resolution: Contact customer service for disputes before legal action
  • Mediation: Parties agree to attempt mediation before litigation
  • Consumer Forums: Consumers may approach consumer forums as per Indian law
  • Arbitration: Disputes may be referred to arbitration as per Arbitration Act 1996

🔄 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of our services after changes constitutes acceptance of modified Terms.

Notification: Major changes will be communicated via email to registered users.

📞 Contact Us

📧 Email Support

Email: support@vastusuci.com

Response Time: Within 24 hours

📱 WhatsApp

WhatsApp: +91 8171844664

Available: 9 AM - 6 PM IST

â˜Žī¸ Phone

Phone: +91 9555844664

Business Hours: Monday-Saturday